Privacy Policy

Introduction

cacogeoufj B.V. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our healthy catering services, visit our website, or interact with us in any capacity.

This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws. As a data controller, we determine the purposes and means of processing your personal data.

Data Collection and Information We Gather

The data we collect includes personal information such as your name, contact details, company information, dietary preferences, and event requirements when you request our catering services or contact us for information.

Personal Data We Collect

• Contact Information: Name, email address, phone number, postal address
• Company Information: Organisation name, job title, business contact details
• Service Information: Event details, guest count, dietary requirements, catering preferences
• Communication Data: Records of our correspondence, feedback, and service requests
• Technical Data: IP address, browser type, device information when visiting our website
• Usage Data: Information about how you use our website and services

How We Collect Data

• Directly from you when you contact us, request quotes, or book our services
• Through our website contact forms and enquiry systems
• During phone conversations and email communications
• From cookies and similar technologies on our website
• From third parties such as event planners or corporate contacts who book our services

How We Use Your Information

We explain how we use your information to provide our healthy catering services, communicate with you about your events, improve our offerings, and comply with legal obligations. Your data is processed based on legitimate interests, contractual necessity, or your explicit consent.

Legal Basis for Processing

Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted suppliers, delivery partners, and payment processors who assist in providing our services
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In the event of a merger, acquisition, or sale of business assets
• Emergency Situations: To protect the safety and rights of cacogeoufj, our customers, or the public

Data Retention Policy

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Our retention periods are based on the nature of the data and legal requirements.

• Customer Data: Retained for 7 years after last service for tax and business records
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Analytics: Anonymised data retained for 2 years for business analysis
• Communication Records: Retained for 3 years for service quality and legal purposes

Your Rights Under GDPR

As a data subject under GDPR, you have several rights regarding your personal data:

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure backup and recovery procedures
• Regular monitoring for security breaches

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can control cookie settings through your browser preferences and our cookie consent banner when you first visit our website.

International Data Transfers

As cacogeoufj operates primarily within the Netherlands and European Union, your personal data is generally processed within the EU. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us About Privacy

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.